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Returns & Exchanges

Due to the perishable nature of beer and food products, we are unable to accept returns on any consumables; however, we are committed to ensuring you are satisfied with your order and will address any issues with damaged or incorrect items promptly.

Return Process

  • 1.
    Inspect Your Delivery

    Please examine your order immediately upon arrival and document any visible damage or discrepancies with the products received.

  • 2.
    Contact Support

    Email our customer service team within 48 hours of delivery at [email protected] with your order number and clear photos of the issue.

  • 3.
    Resolution Review

    Our team will review your claim and, if eligible, authorize a replacement shipment or a credit to your original payment method for the affected items.

  • 4.
    Merchandise Returns

    For non-perishable items like glassware or apparel, items must be returned in their original, unused condition within 30 days of purchase for a full refund.