Returns & Exchanges
Due to the perishable nature of beer and food products, we are unable to accept returns on any consumables; however, we are committed to ensuring you are satisfied with your order and will address any issues with damaged or incorrect items promptly.
Return Process
- 1.Inspect Your Delivery
Please examine your order immediately upon arrival and document any visible damage or discrepancies with the products received.
- 2.Contact Support
Email our customer service team within 48 hours of delivery at [email protected] with your order number and clear photos of the issue.
- 3.Resolution Review
Our team will review your claim and, if eligible, authorize a replacement shipment or a credit to your original payment method for the affected items.
- 4.Merchandise Returns
For non-perishable items like glassware or apparel, items must be returned in their original, unused condition within 30 days of purchase for a full refund.